I can't find anything on Shpock about what the next steps are for a buyer not responding. Read Cheryl's experience of Shpock, and other reviews on A Spokesman Said. Hi all. Shpock need to sort this out. Contacted shpock 5 times now . Not public Q&A. We have both been happy to post items on the proviso postage is paid for and buyer uses PayPal gift. Im not sure if youre familiar with Scpock, but basically its like ebay but local. It goes to private messaging after you both confirm. Reading their FAQs, I cant seem to find anything on buyers not paying after the item has been sold. My only shpock complaint really is it's not a huge platform yet so sales can be slow. Quote Like Permalink mutley1. That said, we've had people coming from 50/60 miles to collect stuff as well. I have kept an eye on my emails, including junk and spam folder. It ensures that payments made via Shpock are safe and secure for both buyers and sellers. A Shpock sale is binding if both parties agree to the deal, so if an offer is accepted and confirmed other party to this. This was not very helpful and I am now considering deleting my account. Shpocks reply was 'use the Shpock app'. My phone was affected and I had to delete it. But she hasn’t done it . Is there a standard procedure in order to follow this up? Who does not find an offer suitable, may make a counter offer, which must accept as a result of the buyer to make the purchase contract. Buyer has not confirmed delivery for my Fitbit . There has been no way to make contact with anyone to get any help with this issue. I sold something on shpock to a buywr and the payment is on hold. This has been going on for a week now . You have to relist if the buyer no-shows. My watch sold on Shpock and now the buyer is not responding to my messages for meeting up and exchanging goods for money. But I have proof of signed for delivery . I keep getting offers on my item however when I sign in I only have permissions of a buyer so I am unable to answer the offer. A couple of buyers haven’t confirmed the delivery before (even tho it’s signed for) and then take ages to confirm the item is okay, but every time I contacted shpock for help - the issue was resolved within a couple of days. I originally had the Shpock app on my phone. Funds are pending . Shpock sent an email to the buyer (most probably for clarification of the issue) and also said they will email me too. Shpock has sent a message to buyer to tell her to confirm she has my Fitbit . Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Here is how it works: Whenever a Secure Delivery deal is made, the payment from the buyer will go into the Shpock Wallet. Shpock are forcing people to download their app. I post item to The buyer and she didn't pay me. The buyer is not replying to my messages anymore either. By browsing this website, you consent to the use of cookies. I have just found I have been unable to reply to my buyers. The Shpock Wallet is the secure payment area for sellers. Overall a pretty positive experience. Still no email from Shpock. Read Justyna's experience of Shpock, and other reviews on A Spokesman Said. The only thing I found was the fact that selllers are legally bound once theyve sold. No money and funds are still on hold . So here I am with over £60 loss and the item already in the buyer's possession. Just be cautious of scammers who seem to have full reign on the app. i provided them with the tracking code and they said they will input the detauls. Now I can't contact even customer service because I can't find anywhere information how to do that . The payment is shown as pending in the Wallet while the deal is not completed. Messaging after you both confirm a huge platform yet so sales can be slow our work. 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