Au minimum 7 ans d’expérience dans la gestion des IRP, de la négociation syndicale et du management des stratégies sociales acquises dans un environnement bottes givenchy vestiaire collective industriel. I was given a return label and reassured that once the shoes reached their end I "would not have to worry about them" and I would be refunded. Histoire. Telephone Number: +1 (855) 842-1822 Email Address: supportus@vestiairecollective.com. Good deals with Letyshops cashback service in Greece! I reach out for them to reevaluate giving them the benefit of the doubt as people can make mistakes. I always do that and is actually a very nice thing to do because gives the potential buyers the full idea. That’s what hurts the most . Vestiaire Collective is looking for a Product Manager to join the … I have raised my concerns twice via the Chat facility and have not achieved anything. They clearly state that if something is not as advertised you can return for a refund but they didn’t seem to want to do this for me! Please do not sell on this website, please!!! I am also removing all of my items from sale as I give up on this useless company. The company curates and connects the world’s most desirable wardrobes, whilst providing a trusted and sustainable new way of … A week later I received an email that the sale was canceled and the product was non compilant. they asked me to re-list to resellit is oubiously that they asked me to scam others by selling teased item with picture which not appears on.if u buy from this website, and it comes fault, they dont accept return and refund , and they asked to fool other people in their website and it goes on and on and on among people who using that webstie.ref 1987699. I ordered 2 pairs of boots , one pair was mysteriously cancelled and then re-offered in texts and emails ..? Popular Questions ★ Will I receive my parcel despite COVID-19? I received the item no problems, but it wasn’t quite what I expected so had it returned.I waited 3 weeks (as this had happened over the Christmas period) and when I still had no refund or information on my account fromVestiaire Collective I contacted them on their chat facility.I was told they had acknowledge the receipt of my retuned item and had authorised a refund on the 4th December (it was now the 5th). Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Vestiaire Collective Reviews 4,203 • Average . After receipt of the item I've noticed that it had a flaw which was not mentioned in the description. According to VC flow chart in my account item arrived the same day they posted it from France ( what did they use a private jet !!) If I could give this company 0 stars I would!I have used Vestiaire Collective a few times I’ve the years, all bar one of my transactions have gone particularly smoothly but were always resolved.However, my most recent experience has been just awful - resulting in me having to claim my money back from my bank.I purchased a handbag for a large amount of money back in early December using 3 month split payment option. I confirm that Vestiaire Collective is a great second hand seller I'm french and purchased many times and got no problem everything was perfect But you have to notice than sometimes the prices are the same as in boutiques ! Please don't trash Vestiaire like that, because there are genuinely nice advisors on the platform and people who care, not to mention fair and nice buyers and sellers. Available: ThredUP (available in the U.S. and Canada) 12. If maybe it is actually the compuer system rejecting it , we can only imagine the so pompously advertised team of “experts “ is actually a computer system. Instead of improving their service for both buyers and sellers, Vestiaire is now rejecting all items from all sellers who complain about their bad service!All items you present for sale will deliberately be rejected, first you will be told photos are not good enough, then they will be rejected and any items you sell will also be rejected and you will be told to pay £12 to have the item returned.If you give the item to another seller to sell, it will not be rejected, how strange?Sellers you have been warned, this is why I have always felt its important to sell on multiple sites as the service with Vestiaire is going down hill fast, they do not take onboard complaints to improve for sellers and buyers. 1 minute read. Top Gift Ideas . I screenshot the info VC sends when they say they have received an item and accepted it, etc..that is very important for future disputes...I also steer clear of things that seem too cheap for the quality, condition or brand if they state the item is “brand new” or “never worn”. Now I have 6 days to send the package but without solving this problem it’s impossible. She never send me any links and no emails are being responded. Delays I can accept but customer service refusing to engage is sheer disrespect to the people who keep them in business.Sellers - put your items for sale elsewhere, I will buy. So now I'm just waiting and waiting ... for all i know i will never see my money. Do you agree with Vestiaire Collective's TrustScore? I've seen a Louis Vuitton leopard snood sold 190€... and it costs 180€ on LV's official websites. J'ai contacté le service client à deux reprises car, malgré la connaissance de leurs dysfonctionnements, aucune proactivité n'est de mise. Le Vestiaire is tucked in between the surreal tube top shops and wedding supply stores … Touch wood for the future ;). Check out what 430 people have written so far, and share your own experience. The exact same item! How do I create or delete an alert? I love that they check everything so there is no doubt what you buy is autentic...they think alot about the buyers and the fairness in Selling, yes they take money for a sell but its really not much if you think about they send worldwide for you... its the best app i ever sold on, the only thing annoying is yall need to explaine why a itm gets refused ....than yall perfect . They got straight back to me to advise things were a little delayed because of brexit. I've been selling for over a year and had not run into any issues - I was granted expert seller status.However, it seems that recently Vestiaire has hired completely incompetent quality control staff. Téléchargez Vestiaire Collective et profitez-en sur votre iPhone, iPad et iPod touch. | Read 41-60 Reviews out of 3,303. Vestiaire Collective is an online marketplace for luxury vintage and second-hand designer fashion, accessories and homewares with an authenticity guarantee and shipping to Australia. After chasing through email and live chat, finally it mentioned that the handbag did not pass the authentication so all my money will be refunded. Voice your opinion today and hear what 4630 customers have already said. ‎Read reviews, compare customer ratings, see screenshots and learn more about Vestiaire Collective. Their high commission is not justified. It was just sent back. And there is no way to argue this and your listing relisted. They already have the hard copy receipt and I send them an electronic receipt for review. Do you agree with Vestiaire Collective's TrustScore? | Read 101-120 Reviews out of 2,789 They are a global company that cannot arrange to pick up a parcel! Ladies' handbags: must-haves come in different sizes. Luckily, the refund process was fast. Product Reviews; Software; Video Games; Health. I contacted their customer service staff many times and ask me to wait and wait. You can upload through their website, but the profile photo will only stay on your profile for around 24 hours before it self deletes. Not even 30 Minutes later i receive this ridiculous message (it is just too insane to try to describe it so i am copy/pasting it). Like most of the time. I sold my Fendi bag on 01.01.21, I sent it immediately for verification to Vestiaire Collective, because after 10 days I had no result I wrote in their chat form. “ Vestiaire Collective simply is disgusting. Timeline. My experiences with VC are all really good. it is a shame because I had moved over to doing the bulk of my clothes and accessory shopping on VC and I will no longer be doing so as I find it outrageous to be expected to pay 20% extra on everything because someone hasn't gotten their geography correct. Vestiaire is safe. This is an ecommerce platform that cannot support basic ecommerce activities. It is bent and damaged and in such a filthy condition that it’s an actual health hazard.I have contacted customer service and completely hopeless. Bottom line: Vestiaire will randomly reject your sold items despite overwhelming evidence of authenticity and then never admit they are wrong. Read about their experiences and share your own! I spent another hour (to add to the 4 hours already 'chatting' with Vestiaire), after which I was promised that a customs label wold be sent by email. never got to understand what that was about, they said the boots were refunded on Paypal they weren't so that is now an ongoing situation. How to Redeem a Coupon Code at Vestiaire Collective. My Vestiaire Collective. Don't use them as they are pretty useless. But i have only been uploading original content that belong to me. I already send an email to our expert team regarding your refund. Vestiaire Collective Customer Service Contact Info. Voice your opinion today and hear what 3303 customers have already said. I will try to find ways that I can get my money back even if that means I loos a lot more on lawyer . Vestiaire Collective 601 W 26th Street, Suite 308 New York, NY 10001 . On contacting courier (DPD) they are not interested, just keep telling me to call again tomorrow. Download the app and shop anywhere, anytime. Bought a pair of Gianvito Rossi shoes for an amazing price. The bag is 100% authentic. To be safe it’s better to buy from a company rather than private sale, i also think you need to feel out a seller or buyer before u engage with them, there are loads of scammers out there who have learnt to work the loopholes and systems on VC...lots of fake items which I was surprised VC allows to be advertised...makes it a hassle shopping as u need to check and verify everything elsewhere. Please avoid this website and do not use them as you will regret it afterwards. I aborted a sale and I suggest all UK buyers do for any purchase made from the EU. Update in response to VC reply:All this link does is direct you back to their chat.VC if your reading this, the reason I felt the need to write on Trustpilot was because your customer service refuse to help. If I don't get a resolution today I am taking it to all over their social media. Raphael 1 review. ‎Lisez des commentaires, comparez les notes d’autres utilisateurs, voyez des captures d’écran et apprenez-en plus sur Vestiaire Collective. Del. WE ALL KNOW HOW TO RAISE A CONCERN, VC NEEDS TO LEARN HOW TO RESOLVE IT.Item purchased 3 weeks ago still not arrived. Each time the photo loads, it takes you back to your items page, so you need to select the item, pick upload more photos and then upload photo, and wait for it to load, and then start all over again for another photo for the same listing. Good deals with Letyshops cashback service in Belgium! I cannot fully describe how truly awful working with reps there is.Really hope Vestiare customers will just transition fully to Poshmark, where the technology makes sense and customer service is eons more professional. … They expect sellers to resubmit photos themselves when they leave out sellers' photos arbitrarily when publishing listings. | Read 21-40 Reviews out of 3,429. We're … See BBB rating, reviews, complaints, & more. The customer service is ABSOLUTELY HELPLESS !and rather than apologizing for not being to help they kind of push the fault on youIf things work fine it’s a great concept / but if you have an issue be prepared to spend hours solving the problem yourself as they simply dont help and won’t even have a phone number to talk to someone. As there is no specific channel bar the chat option where they don't resolve anything it is impossible to get help.SO I THOUGHT AN AGREEMENT HAD BEEN MADE BUT I HEARD NOTHING NOW SINCE TUESDAY SO IT SEEMS I AM BACK TO THE START AGAIN AS THEY DO NOT SEEM TO BE HONOURING THE AGREEMENT OR EVEN COMMUNICATING NOW. They are also one star on google.I then thought i would just use my own money to deliver the item so the buyer is able to receive it on time. Snapped in two...I want my refund and being passed from pillar to post!! Not even an acknowledgment of my email.To say I am disappointed is an understatement. Customs and Duty being charge EU-EU shoppers! By Maddison Glendinning Date September 16, 2020 icon-facebook icon-twitter Secondhand September is officially underway, and Vestiaire Collective is giving consumers even more of a reason to buy secondhand wares this month with the launch of its second charity sale. They will also blame the business' problems on the sellers, gaslighting us. And nobody can lift it up. All; Lifetime Fitness; Automotive. Do you agree with Vestiaire Collective's TrustScore? in reality the tracking states item has remained in same hub for over a week. Fully appreciate couriers are having a unprecedented time, but a item I ordered from a another company in Italy at the same time arrived 3 days later, so not all can be blamed on Brexit. A free inside look at company reviews and salaries posted anonymously by employees. I will be calling my bank to cancel the payment for non delivery of the item- DO NOT USE, They have ruined two of my recent sales due to lack of understanding of new Brexit export rules. Useful. Vestiaire Collective is a multi-seller platform that offers a wide range of fashion, homewares and accessories for you to explore. My items sell for more on VC than other platforms. We want everyone we work with to be change-makers, to think differently, and to innovate without compromise. Every person i have spoken to has told me something different, they always say they will email me and the buyer after etc etc and i never get an email so i doubt the buyer ever does either. Share! Because this is the worst platform I have EVER used. Does that even make sense to you? i bought hermes card wallet from here.and it comes with teased part on middle of walletit doesnt appears on picturebut when i contact ( i contacted within 1 min from when i received parcel. 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